The Migrant Worker Call Center Program provides accessible, real-time support to migrant workers seeking information, assistance, or protection. The call center serves as a safe channel for workers to report abuse, exploitation, or labor rights violations both locally and abroad. It offers guidance on legal rights, contracts, and available support services, helping migrants make informed decisions. The program also connects workers to relevant authorities, unions, and service providers for further assistance.
By ensuring timely response and confidentiality, the call center builds trust and empowers migrant workers to seek help without fear. It plays a critical role in preventing exploitation, improving working conditions, and strengthening the protection of migrant workers’ rights.